If you purchased Dr D’s  products from your local retailer, please return item with original receipt to place of purchase to claim your refund. 

If you ordered directly from https://doctords.com/, please send refund request to support@doctords.ca and we’ll be happy to address your concerns and refund your purchase in a timely manner.

Call our Customer Service Team toll free 905.597.6373

Sales and Promotions

Special terms and conditions may apply to special offerings, referral programs, and other promotional programs.

 Lost Items

If you have not received your package of Dr D’s in a timely way, please contact us as soon as possible at support@doctords.ca or 905.597.6373. If we cannot track the shipment, we will send out a new box immediately.


We will replace items that are defective or damaged. To initiate an exchange, please email us at support@doctords.ca or 905.597.6373.